Customer Service Advisor/Administrator (B37)
Job Description
This role is being advertised on behalf of neon contracts who are operating as an employment business.
The role is temp to perm.
Hours:
Monday – Friday
8am-4pm
Pay:
£12.51 per hour
Role and Responsibilities
Main Duties:
- Answer phone enquiries and complaints relating to repairs, services, products, orders for product and spares.
- Answer email enquiries and complaints relating to same as above.
- Order spares.
- Take payments for spares and repairs.
- Adhere to all set service levels.
Additional Duties:
- Cover Sales Admin team when required.
- Support Repairs Admin when required.
- Raise invoices for Spares.
- Raise orders for spares from suppliers.
- Raise credits where repairs or replacements cannot be given.
- Assist customers who visit site.
- Actively seek ways to improve personal performance by cross skilling.
- Actively seek ways to improve the performance of the department and business with regards to efficiency and being cost conscious.
Qualifications and Experience:
- Proficient IT skills, Excel, Outlook and Word.
- Customer Service work
Characteristics and Qualities that would be demonstrated in an Advisor:
- Customer focussed in all aspects of work whilst maintaining the balance of business needs.
- Organised – the ability to multi task is essential as there is a constant stream of emails, calls and other tasks to deal with.
- Good memory – we have many customers and many products so it is essential to be able to remember people and products.
- Friendly – a natural positive and welcoming attitude is essential as this demonstrates good customer service which is vital as all communication reflects on the business.
- Team player with the ability to work on own initiative without being micro managed.
- Patient – some customer issues can be time consuming and complex so the ability to be calm and patient with customers is essential.
- Flexible – able to switch between tasks or teams to suit business needs.
- Adaptable – able to easily adapt to an ever evolving environment.
- Good communicator – both verbal and written, to include emails and formal letters
Job Type: Full-time
Work Location: In person
Injection Mould Setter (B30)
Job Description
Job description
We are looking for an Injection Moulding Setter on behalf of our client in the Stirchley area, to safely set up & operate machinery according to specifications and instructions.
Hours of work:
Monday – Friday
10pm – 6am
Pay:
£18 per hour
What you’ll do:
• Set the injection Moulding Machines to an acceptable standard and ensuring all product is running efficiently and within specification.
• Operate the injection Moulding Machines and ensuring that the machines are kept in good working order and are completed to a high level and documented.
• Ensuring that good levels of 5S are maintained on all machines, areas, and tooling.
• Involvement in continuous improvement processes and driving through improvements in all aspects of the role.
• Liaises effectively with the Tool maintenance around insert changes and the general condition of the tooling, ensuring that all tooling is ready to set by liaising with the planning departments.
• Work to Health and Safety within the Injection Molding area
• Responsible for the quality of the product produced and raises any issues with the Quality department.
• Responsible for an effective shift handover and takeover
• Ensures departmental and all company procedures are followed.
• Responsible for ensuring recycling is carried out to the agreed standard.
What you bring:
• Prior experience in Injection Moulding machines and tooling
• Experience of setting Arburg moulding machines
• Knowledge of the properties and processing behavior of polymer materials
• Troubleshooting and problem solving skills
• Mechanical aptitude
• Able to work in teams
• Good communication skills
• Recognised qualification in polymer processing
What you will strive to accomplish in this role:
• Be part of a successful market leading business that puts people at the center of its investments and strategy
• Active part in process improvement and problem solving
• Develop and implement new products and tooling
• Work in a brand-new manufacturing facility
• Help delivery business targets relating to Safety, Quality, Delivery and Cost
Warehouse Operative (WV10)
Job Description
This is being advertised on behalf of Neon Contracts who are operating as an employment business.
We are recruiting for new staff to join our friendly team. Our clients is one of the leading suppliers all of the car parts, accessories, batteries, oils and tools you could possibly need to keep your vehicle running smoothly.
Any previous experience in an order picking role or warehouse environment is preferred, but not essential, as it is a very fast-paced work environment.
Hours of work:
Mon-Fri
6:00AM-2:00PM
OR
Mon-Fri
2:00PM-10:00PM
Role Includes:
- Order picking car parts using handheld scanners to specifications.
- Ensuring correct quantities are packed.
- Using pallet pump trucks.
- Driving LLOPs + PPTs
- Attention to detail is a must due to the different codes and part numbers you will pick to specification.
- Inputting information onto the system to print dispatch labels.
- General warehouse duties.
- Light and heavy lifting is a regular part of this role.
Job Types: Full-time, Temp to perm
Pay: £12.21 per hour
Benefits:
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Reach Forklift Driver (WV10)
Job Description
This job is being advertised on behalf of Neon Contracts who are operating as an employment business.
Neon Contracts are looking for experienced FLT Reach Truck Drivers who are looking for immediate work – This will be to join our client – a leading retailer of car parts – working within their busy National Distribution Centre
Pay & Shift:
- £15.05 per hour (rising to £15.69)
- Afternoon Shift Monday to Friday 2pm – 10pm – £13.75ph (increasing after 12 weeks)
The Role
As an FLT Reach Driver, you’ll play a key part in keeping the warehouse running smoothly. Your main responsibility will be ensuring stock is moved, replenished, and ready to meet delivery deadlines, always maintaining high standards of accuracy and efficiency.
Key Responsibilities
- Safely operate an FLT Reach Truck to move and store pallets
- Replenish pick faces and put stock away correctly
- Maintain focus on targets and deadlines
- Work with your team to keep the warehouse clean and safe
- Support with other warehouse duties when required
What We’re Looking For
- A valid, accredited FLT Reach Truck licence (essential)
- Previous experience in a similar role
- Strong attention to detail and accuracy
- Reliability, enthusiasm, and punctuality
Benefits of Working with Us
- Paid holidays & pension scheme
- Free car parking on site
- Comprehensive training and onboarding
- Potential for a permanent role with our client for top performers
- Fast digital recruitment process (including video interviews if needed)
Small parts Paint Sprayer (B9)
Job Description
This is being advertised on behalf of Neon Contracts we are operating as an employment business.
Position: Small Parts Paint Sprayer
Location: Bordesley Green, B9
Shift: Monday – Thursday: 7:00 AM – 4:00 PM | Friday: 7:00 AM – 12:00 PM
Salary: Competitive, based on experience
Job Type: Full-time
We are seeking a skilled and detail-oriented Small Parts Paint Sprayer to join our team. As a Small Parts Paint Sprayer, you will be responsible for applying high-quality finishes to small metal or plastic components, ensuring the highest standards of precision and workmanship. The ideal candidate will have experience in industrial painting, knowledge of various spray equipment, and a keen eye for detail.
Key Responsibilities:
- Operate and maintain spray painting equipment, including spray guns and air compressors.
- Mix paint and other finishing materials to ensure the correct consistency and colour.
- Apply coatings evenly and consistently to small parts, following company specifications and industry standards.
- Inspect finished parts for quality, ensuring smooth finishes without defects.
- Maintain a clean and safe work environment, ensuring all safety protocols are followed.
- Perform regular maintenance on spray equipment and tools.
- Communicate with team members and supervisors to meet production goals and timelines.
Qualifications:
- Proven experience as a Small Parts Paint Sprayer or in a similar role.
- Familiarity with various spray techniques and equipment.
- Strong attention to detail and a high level of precision in your work.
- Knowledge of different types of paints and finishes.
- Ability to work independently and as part of a team.
- Excellent communication skills.
- Ability to follow health and safety procedures in a work environment.
Desirable:
- Experience with spray booth operations and environmental controls.
- Previous work in a manufacturing or industrial setting.
- Certification or training in industrial painting (desirable but not required).
Powder Coating Operative
Job Description
This is being advertised on behalf of Neon Contracts we are operating as an employment business.
Position: Powder Coater
Location: Bordesley Green, B9
Shift: Monday – Thursday: 7:00 AM – 4:00 PM | Friday: 7:00 AM – 12:00 PM
Salary: Competitive, based on experience
Job Type: Full-time
Immediate Starts Available
We are seeking a Powder Coating Operative to join our team. This role involves powder coating and finishing parts to a high standard, primarily for automotive clients.
Key Responsibilities:
- Powder coating parts to meet company and customer specifications.
- Ensuring high-quality finishes for a variety of automotive parts.
- Performing quality control checks throughout the process.
- Following established processes and procedures to maintain consistency.
- Some manual handling of parts as required.
Skills & Experience:
- Previous experience in powder coating or similar finishing processes is advantageous.
- Strong attention to detail and a commitment to high standards of quality.
- Ability to follow processes and ensure consistent results.
- Good manual dexterity and ability to handle parts safely.
What We Offer:
- Immediate start available.
- Day shifts with a 4-day work week (Monday to Thursday) and a half-day on Fridays.
- Competitive salary based on experience.
Overtime rates
Polisher (B9)
Job Description
This role is being advertised on behalf of Neon Contracts. We are operating as an employment business.
Position: Polisher – Wet Spraying Section
Location: Bordesley Green, B9
Shift: Monday – Thursday: 7:00 AM – 4:00 PM | Friday: 7:00 AM – 12:00 PM
Salary: Competitive, based on experience
Job Type: Full-time
Your Role Will Include:
- Polishing and preparing surfaces for wet spraying
- Supporting the wet spray team by ensuring all components meet preparation standards
- Sanding, buffing, and refining metal surfaces prior to coating
- Performing quality checks throughout the polishing process
- Manual handling of metal products and frames
- Keeping work areas clean and organized to support production efficiency
- Working closely with team members to ensure production targets are met
- Identifying and reporting any surface or material defects before spraying
About You:
- Positive attitude and willingness to learn new skills
- High attention to detail with a focus on quality finish
- Able to follow written and verbal instructions
- Physically fit and confident with manual handling tasks
- Previous experience in polishing, prepping, or wet spraying
- A proactive team player with good timekeeping and reliability
To apply or find out more, please get in touch with Neon Contracts. We’re ready to help you take your next step in the manufacturing and finishing industry.
Job Types: Full-time, Temporary, Temp to perm
Experience:
- Polishing: 2 years (required)
Prepping Operative (B9)
Job Description
This Job is being advertised on behalf on Neon Contracts who are acting as a recruitment agency.
Position: Prepping Operative
Location: Bordesley Green, B9
Shift: Monday – Thursday: 7:00 AM – 4:00 PM | Friday: 7:00 AM – 12:00 PM
Salary: Competitive, based on experience
Job Type: Full-time
We require experienced Prepping Operatives who will be working for a successful Paint Spraying/Powder coating company based in Birmingham.
You must have a good understanding of Health and Safety and must be able to work on own initiative.
Your Role Will Include:
- Preparing product surfaces
- Setting up and maintaining spray booth equipment
- Performing quality inspections across all production stages
- Shot blasting as needed
- Manual handling of metal frames and products
- Assembly and fitting of various components
- Applying coatings to a high standard
- Identifying and reporting quality defects
- Ensuring attention to detail throughout the process
About You:
- high attention to detail
- previous experience of prepping in the automotive industry
- keen to learn
- team player
- Good literacy for note taking and reading instructions in both writing and numbers
- Experience in powder coating is ideal, but not essential – full training provided
Job Types: Full-time, Temporary
Job Types: Full-time, Temporary
Experience:
- Prepping: 2 years (required)
Crosshead Extrusion Setter (B70)
Job Description
This is being advertised on behalf of Neon Contracts who operates as an employment agency.
Location: B70
Job Type: Full-time
Who we are looking for:
We are looking for an experienced Corrugation Setter to support our continued growth within our clients product range.
What you’ll do:
- Reports to a Team Leader, listens to all allocated tasks and instructions.
- Set and operate Crosshead Extrusion machines.
- Maintain tools, including cleaning.
- Take responsibility for inspection of incoming and outgoing parts and materials.
- Keep production and quality related records up to date.
- Ensure good levels of 5S are maintained in the area.
- Be involved in continuous improvement processes driving through improvements in all aspects of the role.
- Ensure Health & Safety procedures are followed.
- Performs Other Duties as Assigned.
What you bring:
- A good knowledge of setting and running extrusion corrugation machines.
- Able to work as part of a team and as an individual.
- Motivation to beat targets safely and required quality standards.
- Ability to comply with and promote Atkore’s ATIRE and SQDC values.
Benefits;
- Free on site parking
- 25 days annual leave
- Enhanced family friendly policies
- Free annual flu vaccination vouchers
- Life Assurance 4x salary
- Festive shutdown at Christmas
- Employee assistance programme
- Service and recognition awards
- Training and development opportunities
- Company Pension
- Company wide bonus scheme
- Cash health plan
- Free home cyber security training
- Cycle to work scheme
- Discounted Gym Membership
General Production Operative (B9)
Job Description
This job is being advertised by Neon Contracts who are operating as an Employment Business.
Position: General Production operative
Location: Bordesley Green, B9
Shift: Monday – Thursday: 7:00 AM – 4:00 PM | Friday: 7:00 AM – 12:00 PM
Salary: £11.44
Job Type: Full-time
The role itself includes standing for long periods of time, moving around, and carrying heavy objects so please keep this in mind.
Key Responsibilities:
- Co-Operating with a staff of all levels.
- Keeping in line with all health and safety procedures at all times
- Jigging
- Wrapping and packing the products to a high standard
- Metal Prep and rubbing down.
- Quality inspection
- Masking
- Polishing
SKILLS REQUIRED:
- Excellent attention to detail.
- Confident with English and maths.
- Being able to resolve problems efficiently, safely, and orderly.
- Being focused.
Extrusion Line Operator (B33)
Job Description
This role is being advertised on behalf of Neon Contracts who are operating as an employment business.
We are looking for production operatives to work in a busy leading manufacturer of Extrusion Molding, this will be for a new shift that is being introduced.
Hours of work
Friday Saturday and Sunday 7am – 7pm
Salary £12.21 + £1.50 shift allowance
Training will be for 4-8 weeks during Monday to Thursday (fulltime)
£12.21 + OT rates
This role will include: –
- Loading products on to machine/production line
- Housekeeping on all extrusion line
- Monitor of product quality and ensure all quality checks and testing is carried out in line with specification
- Monitor and manage line output rates, utilisation, scrap levels against plan/targets on each line
- Coiling on a very busy production line
- Working safe in accordance with site procedures and safe systems of work
Required Skills or qualifications: –
·Experience in the operation of extrusion equipment (desirable)
·Experience of working in a manufacturing environment (min 2 years’ experience) training will be given (desirable)
- Good team working and communication
- Positive and pro-active attitude
- Be able to work unsupervised and using own initiative
- Ability to handle multiple priorities and deadlines
- Must have an excellent eye for detail.
Please note this work will be working in a very busy and noisy production environment.
Part time unloading / warehouse operative
Job Description
this is being advertised on behalf of Neon Contracts who operates as an employment agency.
Position: Unloading / Warehouse Operative
Location: Castle Vale, B35
Shift: Monday – Friday 07:30 – 15:00 (ADHOC)
Job Type: Part-Time
Salary: £11.44
Key Responsibilities:
- Unloading trailers
- General warehouse work
- Heavy Lifting